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Frequently Asked Questions (FAQs)


What is PenangWeb.com

PenangWeb.com is an Online Directory focused on connecting Businesses and Consumers in Penang. Please go to our About Us page for more information about our site.

How do I List my Business in PenangWeb.com

It’s quick and easy to list your business at PenangWeb for free. Go to the ‘List my Business’ page to Choose a Free or Standard Listing option and Submit the relevant information about your company which you would like to share.

There are 2 listing packages in PenangWeb.com, if you choose for the FREE BUSINESS LISTING, your business won’t appear on our site immediately as it can take up to 30 days for our database to update.


What’s the Difference between Free, and Standard Listings

Free Listings are provided to partnering Businesses who are willing to add-a-link to PenangWeb.com on their websites.

Standard Listings are for Businesses who prefer to pay a small fee to be listed immediately and avoid having to add any links on their site.

Find out more on the comparison table of the listings


If my business already listed on PenangWeb, how do I register as the owner for the business?

If your business already listed on PenangWeb but you haven’t claimed it yet, click “Claim Your Listing” in the top right corner of your business listing page.

What are Featured Listings

Featured Listings enable businesses to get more exposure for their company by being prominently featured at the top of all listings for their geographical location.

When you order a Featured Listing for RM99-00 your business logo will rotate in PenangWeb homepage and also will featured in one of the Category Listing Page for 90days. Our internal statistics show that the Featured Listing are over ten (10x) times more likely to get click than standard listings! These listing upgrades can attract more visitors to your listing page.


What are the business listing rules?

Each listing requires a business name, business address and phone number. An email address and fax number are advisable if you have them. We will send you the email or contact you via phone to verify your business listing.

If you want to get more exposure on your business to attract more visitors from our site, you can upgrade to Standard or Premium Listing. Standard Listing just RM150-00/year and you can enjoy all the special features in our site. Want to know more? Check Out Here!


How do i make Payment for Standard and Featured Listings

PenangWeb.com accepts payments via Paypal which accepts all major credit cards. Please contact the account manager if you require alternative payment methods.

How do i Update or Modify the Information in my Listing

To update your listing you first need to have an account first. Once you have an account, you can claim the business listing.
When we confirm you are the business owner, then you can start to modify your listing. Or you can contact the Account Manager to help you modify the listing.

How do i Remove or Delete my Listing

We are sorry. you cannot remove your listing by your own. If you want to remove the listing, please contact us and the account manager will assists you to remove the listing.


Rules & General Guideline

In PenangWeb.com, users are allows to contribute different kind of content. including their reviews, photos, events, top 10 favorite list of foods, restaurants, places and more.

Customers like to hear what other people think of a business before using it. So PenangWeb’s business reviews and ratings help consumers and businesses. Different users might have differ in point of view. Please read the guidelines below before you start contribute the content to the site.

  • Content – Please make sure your contributions are relevant and appropriate to the site.
  • Photos – You can upload photos to any business listing. If the business owners are upload the photos to Penangweb.com, the photos will be marked as “Provided by business owner”. And if you are the PenangWeb Community members and you upload the photos, the photos will marked as “Submitted by xxxx” (xxxx will be your user name)
  • Reviews – All reviews and comments are screened by a team of moderators. We moderate all reviews and comments as quickly as possible, however due to the volume of submissions there can sometimes be delays.
  • Accuracy – We will publish, reject, edit or remove any contributions at our discretion.

HELP US IMPROVE

Help us keep this website up to date by sending us your comments and suggestions. Great comments and suggestions will win attractive prizes.